Our Job

We strive to build long-lasting relationships with our customers.

We understand that each customer is unique, and we are committed to delivering personalised solutions that meet their individual needs. By providing tailored recommendations and exceptional service, we aim to create a loyal customer base that values our commitment to their satisfaction. Let's work together to build a lasting relationship that goes beyond a simple transaction.

Every customer interaction is a chance to impact.

We meet our customers where they are, whether it's over the phone, through chat, in-store or email. Our team is dedicated to providing the same high-quality service, regardless of the channel. We want our customers to feel comfortable and supported every step of the way, no matter how they choose to interact with us. Let's work together to make every interaction count and exceed our customers' expectations.

Discover that essential product

We are committed to partnering with our customers to find the perfect pieces for their homes, whether it's answering inquiries about dimensions, colour variants, or providing style recommendations. Our team is dedicated to providing personalized assistance to ensure our customers are satisfied with their purchases. Let's work together to make our customers their home shopping experience a delightful one.


  • B2C Sales

    With our wide-range of online and in-store products, decision-making can be challenging. Our Sales teams leverage their deep product expertise, partnering with customers to identify the ideal pieces that align with their preferences and budget

  • Customer Service

    Both our on-site and virtual Customer Service teams operate proactively within a dynamic environment, delivering customer solutions and ensuring a smooth delivery experience.

  • B2B Sales

    Napev Professional represents a business-to-business sales entity committed to enhancing spaces. Our B2B Sales team collaborates with corporate clients to streamline furniture and decor procurement, ensuring efficiency and delivering optimal value.

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